海頤智能客戶服務係統是借助人工智能、大數據等技術打造的一站式客戶服務平台，通過集成語音交互、在線谘詢、故障報修等功能，可 7×24 小時響應客戶需求，自動解答電費查詢、zhengcezixundengchangjianwenti，zaifuwuguochengzhongnenggoushendujiehekehuhuaxiangfenxi，quanfangweishibiekehu，yuceyewuqingxiang，zhinengfuzhuwanchenggongdanzhinengtianxie，shifangzuoxinengli，zaifuwujieshuhou，yituozhinenggongdantiaoduguize，nenggouwanchenggongdanzidongliuzhuanpaidanhexietongchuzhi。
移動營銷係統遵循“場景驅動、靈活組裝、共建共享、協同有序”基本方針，聚焦於服務電力企業各層級用戶的業務場景，構建支撐現場作業全方位、kualingyudeyingxiaoyidongzuoyepingtai。gaixitongjichengduozhongyingjiannengli，jubeikekuozhandeweiyingyongdizuo，zhichilixianzuoye。tongshi，xitongyongyoukepeizhihuadedianzibiaodanpingtai，duixianchangzuoyerenyuandecaozuojinxingyouhua，bingtongguoduoweiduyunxingjiankongshouduan，duixitongjinxingquanmianjiance，zhulidianliqiyetishengyingxiaofuwuxianchangzuoyezhilianghegongzuoxiaolv。
VTM自助終端係統也稱為虛擬櫃員機，是一種智能、自動化的自助業務受理終端，是營業廳客戶服務智能化的旗艦產品。VTM自助終端係統集成了觸摸屏顯示、RFID身份識別、指紋識別、視頻交互、語音交互、紙質打印等技術，涵蓋業務辦理、繳費服務、票據打印、在線服務、xinxigongkaidenggongneng，weikehutigongbujianduandexinxifuwu，tongshijianhuakehuyewushouliliucheng，jiangdiyunyingchengben，weikehutigongbianjiegaoxiaodefuwuqudao，youliyudianliqiyetishengqiyexingxiang，tuozhangaoduankehu。
